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FAQ

Frequently Asked Questions

Answers about our WordPress plugin, our Shopify app, pricing and support. Can’t find yours? Our developers are happy to help.

Who Makes Gplagfy?

Gplagfy is a product brand of Golden Info Systems Ltd., a software company in Dhaka, Bangladesh. The same team builds, updates and supports every plugin and app.

Which Platforms Do You Support?

WordPress and Shopify. SCF Gallery is a WordPress plugin, and GISL Press Kit is a Shopify app.

Do You Build Custom Plugins and Apps?

Yes. Tell us what you need on the Contact Us page. You get the price, scope and delivery date in writing before any work starts.

Do I Need Secure Custom Fields?

Yes. SCF Gallery adds a gallery field to Secure Custom Fields, so SCF must be installed and active.

Which Layouts Can I Use?

Slider, lightbox and masonry.

How Do I Install SCF Gallery?

In WordPress, go to Plugins → Add New, search for SCF Gallery, then click Install Now and Activate. The Documentation has the full setup.

Can I Use SCF Gallery on More Than One Site?

Yes. You can use it on as many websites as you like.

Do I Need to Know How to Code?

No. You write releases in your Shopify admin and add them to your store with the theme editor. Your theme code is not changed.

Where Do My Press Releases Appear?

On your own storefront. You place the release list on any page with the theme editor, and each release gets its own page on your domain that you can link to.

How Do I Organise My Releases?

Group releases by category so visitors can find what they need, and give each one a featured image from the media already in your Shopify store.

Are Your Plugins and Apps Really Free?

SCF Gallery and GISL Press Kit are free, with every feature included. Optivo Product Options has a free plan, and paid plans from $9.99 a month add advanced features. You never need a license key.

Will GISL Press Kit Stay Free?

It is free today. If we add a paid plan in a future update, we will announce it first, and Shopify always asks you to approve a charge before you pay anything.

How Do I Get Updates?

SCF Gallery updates come from WordPress.org and appear in Dashboard → Updates. Our Shopify apps are updated for you through Shopify.

How Do I Get Support?

Open a ticket on the Support page. The developers who built the product answer it.

How Fast Will I Get a Reply?

Within 1 business day. Our support hours are Sunday to Thursday, 10 AM to 6 PM (Dhaka, GMT+6).

What Should I Include in a Ticket?

The product name, what you expected to happen, what happened instead, and screenshots if you can.

Does Support Cost Extra?

No. Support for all our plugins and apps is included at no extra cost.

Does Optivo Create Product Variants?

No. Customer choices are saved as line item properties on the cart line, so your variants are never created or changed and your catalogue keeps only the SKUs you built.

How Are Option Prices Charged?

A Shopify cart transform function applies any surcharge at checkout, using the same settings as the preview on the product page. The price a customer sees is the price they pay.

Is There a Free Plan?

Yes. The Free plan includes text box, number, dropdown and checkbox options with email support. Advance ($9.99/month) adds date pickers, colour and image swatches and advanced pricing. Professional ($19.99/month) adds unlimited option sets, styling themes, live previews and custom CSS and HTML. Yearly billing saves 20%.

What Happens if I Uninstall?

Optivo removes the option data, metafields and app embed it added, so your store is left clean.

No questions match your search. Try another word, or ask us below.

Still Have a Question?

Our developers answer every ticket, usually within one business day.

Need a Custom Plugin
or Shopify App?

Premium WordPress plugins and Shopify apps, built and supported by Golden Info Systems Ltd., Dhaka.
support@gplagfy.com
© 2026 Gplagfy · Golden Info Systems Ltd.
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Optivo Product Options icon
Optivo
Product Options for Shopify
Optivo option set editor with a live preview of the options
20 option types
No variants
Charged at checkout
New on the Shopify App Store

Product options without the variant mess

Engraving, swatches, dates, checkboxes and add-on prices on any product. Choices are saved on the cart line, so your catalogue keeps only the SKUs you built.
Start with
Free plan
Upgrade from
$9.99 / month
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